ActiveCampaign wins on automation depth and CRM chops; Constant Contact wins on simplicity and hand-holding. Choose accordingly.
Constant Contact was originally called 'Roving Software' — which sounds more like a dog-walking app than an email marketing giant.
You're a small business owner who just wants to send newsletters without a PhD
Constant Contact's UI is genuinely beginner-friendly and phone support is available on every plan.
→ Pick Constant ContactYou want powerful automation that reacts to user behavior in real time
ActiveCampaign's automation engine is best-in-class — it can do things Constant Contact can't even imagine.
→ Pick ActiveCampaignYou need a built-in CRM alongside your email marketing
ActiveCampaign includes a capable CRM out of the box; Constant Contact makes you look elsewhere.
→ Pick ActiveCampaignYou run a nonprofit or local event-heavy organization
Constant Contact has dedicated nonprofit discounts and solid event management tools built in.
→ Pick Constant Contact