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Car Insurance · Tool Face-Off

Progressive Car Insurance vs State Farm Car Insurance

Quick answer

State Farm edges out Progressive for most drivers thanks to better customer satisfaction and a massive agent network, but Progressive fights back hard on rate transparency and usage-based savings for high-risk or young drivers.

Our pick
Progressive Car Insurance
Name Your Price® and Snapshot® — telematics-first transparency
4.1
VS
State Farm Car Insurance
Like a good neighbor — agent-driven service since 1922
3.9
Average Annual Premium (good driver)
~$1,500/yr nationally
~$1,400/yr nationally
Average Annual Premium (DUI on record)
~$2,400/yr — one of the lowest
~$3,300/yr — steep penalty
Telematics / Usage-Based Program
Snapshot® — up to 30% off
Drive Safe & Save™ — up to 30% off
Local Agent Network
Independent agents only (~35,000)
19,000+ exclusive captive agents
Online Quote Speed
2-3 minutes, no agent required
5-10 minutes, sometimes agent follow-up
J.D. Power Auto Claims Satisfaction (2023)
873/1000 — below industry avg
891/1000 — above industry avg
Gap Insurance
Yes
Yes
Rideshare Coverage
Yes — Lyft/Uber add-on
Yes — Lyft/Uber add-on
SR-22 / FR-44 Filing
Yes — widely available
Yes — but harder to qualify
Mobile App Rating (iOS/Android avg)
4.6 / 4.5
4.8 / 4.7
Bundling Discount (auto + home)
Up to 5%
Up to 17%
AM Best Financial Strength Rating
A+ (Superior)
A++ (Superior)

Progressive Car Insurance

Coverage Options★★★★
Claims Experience★★★☆☆
Digital Tools & App★★★★
Pricing & Discounts★★★★½
Customer Satisfaction★★★☆☆
Ease of Getting a Quote★★★★★
High-Risk Driver Friendliness★★★★★

State Farm Car Insurance

Coverage Options★★★★
Claims Experience★★★★½
Digital Tools & App★★★★
Pricing & Discounts★★★½
Customer Satisfaction★★★★½
Ease of Getting a Quote★★★★
High-Risk Driver Friendliness★★½☆☆

Worth knowing

Progressive's 'Flo' character has appeared in over 950 commercials since 2008 — making her arguably more famous than most Hollywood actors and definitely more famous than your actual insurance agent.

If you want

You have a DUI, SR-22, or spotty driving history

Progressive specializes in non-standard risk and typically offers far lower premiums when other insurers ghost you.

→ Pick Progressive Car Insurance
If you want

You want the best claims experience and local human support

State Farm's captive agent network and above-average J.D. Power scores mean a real person answers when things go sideways.

→ Pick State Farm Car Insurance
If you want

You're bundling home and auto to maximize savings

State Farm's multi-policy discount crushes Progressive's — up to 17% vs roughly 5%.

→ Pick State Farm Car Insurance
If you want

You want the fastest online quote with zero agent pressure

Progressive's Name Your Price® tool gets you a real quote in minutes without a callback from a salesperson.

→ Pick Progressive Car Insurance
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